# Intercom

> Search conversations, contacts, companies, and help articles in Intercom from an AI agent — official MCP.

[Canonical HTML page](https://top-mcps.com/mcp/intercom) · [server.json](https://top-mcps.com/mcp/intercom.json) · [methodology](https://top-mcps.com/about/methodology)

## At a glance

- **Maintainer:** Intercom
- **Transport:** Streamable HTTP
- **Auth model:** OAuth 2.1
- **Required secrets:** None
- **Supported clients:** Claude, Cursor, ChatGPT, Any MCP-compatible client, Intercom (US workspaces)
- **Latest version:** latest
- **Last verified:** 2026-07-16
- **Score:** 57/100 (rubric 2026-04 — see https://top-mcps.com/about/methodology)
- **Homepage:** https://developers.intercom.com/docs/guides/mcp

## Quick answer

**What it does.** Exposes Intercom data as MCP tools: search + fetch, conversations, contacts, companies, and Help Center articles (list, search, get, create, update), served from Intercom's hosted remote MCP.

**Best for:**
- Searching conversations and contacts
- Reading customer + company records
- Managing Help Center articles
- Grounded support automation
- OAuth connect with no pasted key

**Not for:**
- Non-US-hosted Intercom workspaces
- Bulk write operations beyond articles
- Teams not using Intercom

## Description

Intercom's official MCP (part of the Fin developer platform) is a remote server at mcp.intercom.com that exposes 13 tools: universal search and fetch plus direct access to conversations, contacts, companies, and Help Center articles (including create/update on articles). Connect over OAuth — no key to paste — and an agent can answer questions from your support data.

## Why it matters

Intercom is where a large share of customer conversations live. An official MCP lets an agent pull the exact conversation, contact, or help article it needs — grounded support automation instead of guesswork.

## Key features

- Official remote MCP at mcp.intercom.com/mcp
- 13 tools: search, conversations, contacts, companies, articles
- OAuth (recommended) or bearer token
- Part of the Fin developer platform
- Streamable HTTP transport

## FAQ

### How does it authenticate?

OAuth is the recommended flow (browser sign-in, no key to store). A bearer token (`Authorization: Bearer <token>`) is also supported for scripted setups.

### Which region is supported?

Currently US-hosted Intercom workspaces only. EU/AU-hosted workspaces are not yet supported.

### Can it write?

It can create and update Help Center articles. Conversations, contacts, and companies are exposed as read/search tools.

## Changelog

- **2026-07-16** — Refreshed install snippets and fact sheet; verified for 2026.
- **2025-09-01** — Initial directory listing.