# Zoho CRM

> Create records, update deals, and run Zoho CRM actions from an AI agent — official Zoho MCP.

[Canonical HTML page](https://top-mcps.com/mcp/zoho-crm) · [server.json](https://top-mcps.com/mcp/zoho-crm.json) · [methodology](https://top-mcps.com/about/methodology)

## At a glance

- **Maintainer:** Zoho
- **Transport:** Streamable HTTP
- **Auth model:** OAuth 2.1
- **Required secrets:** None
- **Supported clients:** Claude, ChatGPT, Cursor, Any MCP-compatible client, Zoho accounts
- **Latest version:** latest
- **Last verified:** 2026-07-16
- **Score:** 57/100 (rubric 2026-04 — see https://top-mcps.com/about/methodology)
- **Homepage:** https://www.zoho.com/mcp/

## Quick answer

**What it does.** Exposes Zoho CRM operations as MCP tools: query and create/update records, mark deals won, log activities, and trigger follow-ups, scoped to the connected user's CRM permissions.

**Best for:**
- Reading and updating Zoho CRM records
- Advancing deals and logging activities
- User-permission-scoped agent actions
- Cross-Zoho workflows (CRM + Books + Desk)
- OAuth setup with no pasted key

**Not for:**
- Non-Zoho CRM stacks
- Self-hosted / source-available requirements
- Teams without a Zoho account

## Description

Zoho's official MCP turns Zoho CRM into an agent-ready system: an AI assistant can read and write records, update deals, log activities, and trigger follow-ups — all under the connected user's own permissions via OAuth. It is configured through the Zoho MCP dashboard rather than a pasted key, and the same product also reaches Books, Desk, and Projects.

## Why it matters

Zoho CRM runs sales for a large SMB base. A first-party MCP lets an agent update the pipeline and act on records without a custom API integration, and inherits Zoho's user-level access controls.

## Key features

- Official Zoho MCP for CRM (and Books, Desk, Projects)
- OAuth, user-level permission scoping
- Read + write: create records, mark deals won, follow-ups
- Configured via the Zoho MCP dashboard
- Works with Claude, ChatGPT, and other MCP clients

## FAQ

### How is it set up?

Through the Zoho MCP dashboard — you authorize the connection with OAuth and the agent then operates under your Zoho user permissions. There is no long-lived key to paste into a client config.

### Does it cover more than CRM?

Yes — the same Zoho MCP reaches Books, Desk, Projects, Mail, and more. This entry focuses on the CRM surface.

### Read-only or read/write?

Read/write, bounded by the connected user's permissions — it can create records, mark deals won, and trigger follow-ups, not exceed what that user could do in the UI.

## Changelog

- **2026-07-16** — Refreshed install snippets and fact sheet; verified for 2026.
- **2025-06-15** — Initial directory listing.